FAQ’s
1. My service light is on, will you be able to reset it?
Yes. We have all the necessary electronic equipment to reset service lights and variable service indicators.
2. Will the price I’m quoted be the price I pay?
Yes. We strictly adhere to our quoted prices. All prices quoted in person are final. We will never carry out any additional work unless you have been contacted, had the work fully explained, received an updated quotation, and provided your approval.
3. Do you offer a collection and delivery service?
Yes, within approximately a 5-10 KM radius, we can collect and deliver your vehicle at a time convenient for you.
4. Do I need to make an appointment?
For most service and repair jobs, we recommend making an appointment so we can allocate workshop time that suits you. However, if it’s an emergency or a minor issue, feel free to bring your vehicle straight to us!
5. Do you have a waiting room?
Yes, we provide a comfortable and clean waiting room equipped with a TV, coffee machine, reading materials, and even a PlayStation for entertainment.
6. What kind of service do I need?
If you’re unsure about the type of service your vehicle requires, call our friendly reception staff. They’ll guide you on the best service based on your vehicle’s age, condition, and previous servicing.
7. Why do I need to service my car?
Regular servicing ensures your vehicle is safe and maintains its optimal condition. It helps prevent costly repairs by maintaining major components for longer.
8. How much do you charge for your services?
From oil changes to major repairs, prices vary depending on the vehicle and parts required. Our hourly labor rate is AED 150, but we only charge for the actual work time. For example, if a task takes 20 minutes, you’ll only be billed for 20 minutes. Fair, right?
9. Do you fix and modify cars?
Yes, we fix everything, and we also perform car modifications.
10. Why does my car make noises when it starts?
A car making noise is never a good sign. It could stem from the engine, belts, pulleys, exhaust system, suspension, brakes, or even tires. It’s best to have it checked by a trusted technician.
11. How long will it take to get my car fixed?
Repair times vary based on the issue. For example, a bumper repair might take a few hours to a couple of days, depending on the damage. Brake service typically takes 2-4 hours.
