The first 30 minutes after a collision matter. Here's the order of operations that keeps you safe and makes the paperwork easier later.
Even a minor collision on Sheikh Zayed Road or a car park scrape can leave you shaken and unsure what to do first. Having a simple checklist ready means you're not making decisions under stress.
Right After Impact
- Check yourself and passengers for injuries before you check the car
- Move to a safe spot off the road if the car is drivable and it's safe to do so
- Turn on hazard lights immediately
- Call the police if there's damage, injury, or the other driver wants to dispute what happened — in the UAE this is required for insurance claims
Before You Leave the Scene
Photograph both vehicles, the road position, and any visible damage from multiple angles. Exchange details with the other driver: name, phone number, plate number, and insurance company. Get the police report reference number — your insurer will ask for it.
After the Scene
Once you're safe, get the car assessed by a workshop that can give you an honest, itemised estimate for your insurance claim. We handle collision damage regularly — from bumper and panel work to full structural checks — and can coordinate directly with most UAE insurers so you're not stuck chasing paperwork on top of everything else.




